kxinfo.us

A simplified user guide for the Panasonic KX series of telephone and voice processing systems.

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CALL FORWARDING, KX-TDA, TDE, NCP, TAW848

 

You can have your calls forwarded to a specified destination.  XXX means an extension number or an outside phone number.  We indicated extension 165 as the voice mail for this sample.  Yours may be changed, 500 is another common voice mail extension.

All Calls:  All calls are forwarded. (FWD All: XXX)

Busy:  All calls are forwarded when your extension is busy.  (FWD Busy: XXX )

No Answer:  All calls are forwarded when not answered within a specified time period. (FWD No Answer: XXX)

Busy/No Answer : All calls are forwarded when you do not answer within a specified time period or when your extension is busy.  (FWD B/NA: XXX):

Follow Me (From): If you fail to set your forward before you leave your desk, you can set the same feature from the destination extension.  Just press 7 in Step 4 and your extension number (or 8 to cancel forward).

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Press the Intercom button

Enter *71

 

(or press the FWD/DND button)

Press 0 for both intercom and outside calls or

1 for outside calls only or

2 for intercom calls only

0 to cancel forwarding

2 for all calls to forward

3 for calls when busy

4 for no answer (unanswered) calls

5 For calls when busy or you do not answer

7. Follow Me

8. Cancel Follow Me

Enter the destination extension number

or

9 and phone number

Press POUND

 

To change the forward timer; press Intercom *713, enter time in seconds (2 seconds is 02, 17 seconds is 17) hear a beep and hang up.  Default timer is 12 seconds which is 3-4 rings.


Samples Forwards

Intercom *7015500# (This is the most common forward used)

You want callers to go to your voice mail if you are on the phone (busy) or it rings when you are not there.  You want both intercom and outside calls to forward to your voice mail which is Extension 500.  If your voice mail extension is 165, it would be *7015165#

 

Intercom *7104500#

You want callers to go to your voice mail if it rings when you are not there.  If you are on the phone and an outside call is sent to your phone, your phone will ring lightly (Call-Waiting), you have the choice of putting your call on hold and answering the new call.  Intercom callers to your phone will hear a busy tone.  If they then press 1, your phone will ring lightly (Call-Waiting), you have the choice of putting your call on hold and answering the intercom call.  If you ignore either of these callers, it will forward them to your voice mail. 

Call-Waiting feature requires some setup in system programming.  Your Panasonic dealer can program both the voice mail system and your phone to allow the feature.

 

Intercom *7112 9 1 555 444 1111 #

You want all callers to forward to your cell phone. (Must be allowed in system Class of Service)

 

Intercom*7105105#

You want callers to ring to your assistant at Extension 105.  If 105 does not answer, the caller is routed to your mailbox.